Event Provider

Event Details

Webinar on Supervision of Standard Clauses (Klausula Baku) in Consumer Contracts by Consumer Dispute Settlement Agency (BPSK)

Standard clauses (Klausula Baku) are a crucial tool of businesses in dealing with end-consumers, and consumers have come to rely on those clauses. This is not surprising as standard clauses greatly benefit both parties, giving a great degree of ease and certainty in their transactions. Wisely, regulators have mostly left businesses alone to set the terms of their standard clauses, betting that their own self-interests would compel them to come up with fair standard clauses. Given the importance of such clauses, Article 18 of the Consumer Protection Law (Law No. 8 of 1999) provides a list of requirements and prohibitions on standard clauses.
In this session, HHP Law Firm has collaborated with the Jakarta Office of the Consumer Dispute Settlement Agency (BPSK) to provide you with updates on:
(i) BPSK's role in monitoring compliance with the provisions of the Consumer Protection Law on standard clauses
(ii) The common types of non-compliance with these provisions that BPSK sees and how to remedy them
The session and presentation will be delivered in Bahasa Indonesia.
To confirm your attendance and receive the session log-in/access details, please click on the "Register Now" button and fill out the registration form. Upon your registration, you will receive the Zoom details and a calendar link. Please make sure you save the details to your Outlook calendar to block the schedule for the webinar.

Should you have any questions or concerns, please reach out to the key contacts.

We look forward to meeting you online!

Thank you.

Kind regards,
HHP Law Firm

Event Details

Friday, 7 October 2022

10 - 11.30 am (Jakarta Time)

90 minutes

Bahasa Indonesia


This webinar is complimentary but registration is required.

 Contact Us:

Helmy Handoko
Arina Prawiradinata



Cahyani Endahayu





     Mochamad Fachri

      Associate Partner



Sularsi, SH. MH.

BPSK Provinsi DKI Jakarta


Eka Erfianty Putri, SH.

BPSK Provinsi DKI Jakarta


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