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Summary of IFSA Regulation on Customers’ Complaint Redress Services in the Financial Service Sector
Rangkuman Peraturan OJK tentang Layanan Pengaduan Konsumen di Sektor Jasa Keuangan
Legal Centric Indonesia
20th September 2018
Summary of Regulation of Indonesian Financial Services Authority Number 18/POJK.07/2018 regarding Customers’ Complaint Redress Services in the Financial Service Sector
As part of the measures for providing consumer protection, this regulation obligates financial service providers to provide customer complaint redress services at their offices by establishing a Complaint ...
Rangkuman Peraturan Otoritas Jasa Keuangan Nomor 18/POJK.07/2018 tentang Layanan Pengaduan Konsumen di Sektor Jasa Keuangan
Sebagai bagian dari upaya untuk memberikan perlindungan konsumen, peraturan ini mewajibkan pelaku usaha jasa keuangan untuk menyediakan layanan pengaduan konsumen di setiap kantornya dengan membentuk fungsi atau unit Layanan Pengaduan untuk menerima dan ...
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